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C L O S E W I N D O W
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Can I purchase a personal 800
number? |
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Yes, after you've successfully
joined Talk America you can
request an 800 number.
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How long does it take to get on
the service? |
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It
should take approximately 2-4
weeks for your existing phone
company to switch your service.
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If I enroll in the service, will
I keep my current phone number?
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Yes, your phone number will not
change by switching to the
service. |
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How is the service billed?
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Once your order has been
confirmed with Talk America you
will be invoiced for charges
inclusive of your first months
local service. Each month, you
will be billed for your Local
and Long Distance charges using
the method of payment selected
at the time of sign up. Talk
America also offers the
convenience of online billing
giving you access to your
detailed charges anytime at
www.Talk.com. |
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Can I make and receive free
calls as a Talk America Long
Distance Subscriber?
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Free member-to-member long
distance is limited to calls
between Talk America subscribers
whom have both local and long
distance telephone service.
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Is long distance service
available too? |
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Yes, simply enroll in a selected
local bundle plan which includes
local and long distance calling.
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Is there any installation
required? |
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No, converting your local
account is as easy as changing
your long distance account.
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Will I get a refund from my
current company if Ive paid in
advance? |
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Your current local telephone
company will issue a refund
check within the next 30 days
for the portion that you
pre-paid and that you did not
use. |
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Could I receive a bill from
another local company?
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Once your current local provider
converts your service, you
should no longer receive a bill
from that provider. |
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Will I experience any service
interruptions when my local
service is changed?
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No, converting your local
account is as easy as changing
your long distance account.
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If I have a problem with my
line, who can I contact to fix
it? |
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Simply call Talk America via our
toll-free customer service
number and we will take care of
it. |
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Will I have the same call
quality? |
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Yes, your calls will be made
using the exact lines with your
current service provider.
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Will I still be able to retain
my calling features from my
previous service?
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Yes, all calling features from
your previous service can be
retained. (Service in New York
may vary.) |
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How can this service always cost
less than my existing local
service? |
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Just as Talk America is able to
provide you excellent rates on
long distance, our efficient
internal processes allow us to
be competitive with any other
local provider. |
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Are there any term commitments?
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No, you may remain on the plan
as long as you wish.
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